FREQUENTLY ASKED
QUESTIONS
Our candles have an estimated burn time of over 40 hours for a 30cl container. Each candle can burn for more than 8 hours at a time, providing long-lasting enjoyment.
No, it's not safe to leave a candle burning unattended. Always make sure to extinguish candles before leaving the room or going to sleep, and keep them away from anything flammable.
It is necessary for the candle wax to melt, however if you candle container becomes too hot extinguish the candle and allow it to cool before repeating the relighting process.
For wooden wick we advise that you maintain at least a quarter inch of wick before relighting to encourage a full pool. Some wick will burn to the length required (cotton wicks) but it is important to remove the access burned wick prior to relighting.
Absolutely! All our candles are crafted with 100% natural wax blends. We use pure soy wax for our soy candles and 100% vegetable wax for our vegetable wax candles, ensuring a healthier and cleaner burn.
Our essential oil candles are made with 100% vegetable wax which is free from soy.
Yes, our glass containers are reusable! Once the candle has burned down, clean them out and repurpose them for storage or decoration.
Wooden wicks and cotton wicks each have their unique benefits. Wooden wicks offer a more even burn and a modern touch, but may take up to 10 seconds to relight and require trimming. Cotton wicks are easier to relight and stay lit longer without much maintenance. Both types are natural and provide a clean, healthy burn. Your choice depends on your preference.
Yes, we do offer international shipping for wholesale orders. For smaller international orders, please contact us directly to discuss options. We are based in the UK and primarily ship within the country.
Yes, we do offer custom candle orders. Please submit your request through our contact form on the wholesale page, and we will review it for consideration.